Last Updated: June 2026
At CAYVORN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
When you make a purchase, create an account, contact us, or subscribe to our communications, we may collect:
- Full name;
- Email address;
- Telephone number;
- Billing and shipping addresses;
- Payment details;
- Account login information;
- Order history;
- Customer service enquiries.
Information Collected Automatically
When you browse our website, we may automatically collect certain information, including:
- IP address;
- Browser type and version;
- Device information;
- Operating system;
- Pages visited;
- Date and time of access;
- Referral sources;
- Website usage data.
2. How We Use Your Information
We use your personal information to:
- Process and fulfil orders;
- Provide customer support;
- Manage your account;
- Send order confirmations and updates;
- Improve our products and services;
- Analyse website performance and customer behaviour;
- Prevent fraud and enhance security;
- Comply with legal obligations;
- Send marketing communications where you have provided consent.
3. Sharing Your Information
CAYVORN does not sell your personal information.
We may share your information with trusted third parties where necessary to operate our business, including:
- Payment service providers;
- Shipping and logistics partners;
- Fraud prevention services;
- Website hosting providers;
- Analytics providers;
- Email marketing platforms;
- Professional advisers and legal authorities where required by law.
These third parties are only permitted to use your information for authorised purposes and are required to protect it appropriately.
4. International Data Transfers
As we serve customers worldwide, your information may be processed or stored outside your country of residence.
Where applicable, we implement reasonable safeguards to ensure that your personal information remains protected in accordance with applicable data protection laws.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy;
- Maintain accurate business records;
- Resolve disputes;
- Enforce our agreements;
- Comply with legal and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Restrict or object to certain processing activities;
- Withdraw consent where processing is based on consent;
- Request a copy of your data in a portable format;
- Lodge a complaint with a relevant supervisory authority.
To exercise any of these rights, please contact us using the details below.
7. Marketing Communications
If you choose to subscribe to our newsletters or promotional communications, we may send you updates regarding:
- New arrivals and collections;
- Promotions and exclusive offers;
- Brand news and announcements.
You may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.
8. Data Security
We implement reasonable technical and organisational measures designed to protect your personal information from unauthorised access, disclosure, alteration, misuse, or loss.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be published on this page together with the revised “Last Updated” date.
Your continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
CAYVORN
Address: 41 Ranelagh St, Liverpool, UK
Phone: +44 7734 277408
Email: admin@cayvorn.com
At CAYVORN, we are committed to protecting your privacy and handling your personal information with transparency, integrity, and care.